31 . Role models—————- people to follow them.
A. ) elevate
B.) instruct
C.) inspire
D.) none
32 . Role models inspire people to follow them though they have —————- and have met .
A. ) elevation, failures
B.) strengths, failures
C.) weaknesses, failures
D.) elevation, successes
33 . Human beings are—————- by nature. It is the cultivation of—————- habits that makes one a better person.
A. ) perfect, good
B.) perfect, strength
C.) imperfect, good
D.) imperfect, weak
34 . The set of imperfections in a person is called —————–
A. ) strengths
B.) elevations
C.) imitations
D.) weaknesses
35 . Strengths of role models get —————- while weaknesses get —————-
A. ) noticed, unnoticed
B.) elevator, noticed
C.) unnoticed, noticed
D.) none
36 . While we are at home or with friends, we use ——— —- verbal communication.”
A. ) influence
B.) informal
C.) formal
D.) none
37 . When we greet our superiors, managers and boss we greet them —————-
A. ) informally
B.) casually
C.) formally
D.) indifferently
38 . Spoken communication is not only —————-but also —————-
A. ) verbal, non-verbal
B.) speaking, writing
C.) speaking, formal
D.) writing, informal
39 . What we communicate without words, but with body language is an example of ———————-
A. ) verbal communication
B.) formal communication
C.) informal communication
D.) non-verbal communication
40 . Working with others to find a mutually agreeable solution is called —————-
A. ) persuasion
B.) communication
C.) negotiation
D.) assertion