EMPLOYABILITY SKILLS LATEST 1st YEAR MCQ

481 Simple selling techniques every sales person should know and practice are       .
A. Customer
B. Cross selling
C. Lying
D. Buying

C
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482 FAB means
A. Features, Advantages, Benefits
B. Features, Advices, Benefits
C. Five, Advertisements, Boards
D. Festival, Adventure, Behalf

A
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483 Swati needs to sell a laptop. She can use the
technique to sell it.”
A. FAB
B. TAB
C. Python
D. Coral draw

A
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484 Smitha needs to sell a mobile phone. She is writing down the advantages and benefit of the different phones. She is writing         .
A. Benefits
B. Service
C. FAB statement
D. None

C
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485 Customers sharing their experience and opinion about a product is called           .
A. Customer Support
B. Customer feedback
C. Customer
D. Customer ID

B
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486 Closing sales technique is an essential skill for a……….”
A. Sales person
B. Child
C. Manager
D. Clerk

A
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487 Now or never close, summary close and question close are 3 important           .
A. Opening techniques
B. Sales techniques
C. Closing Techniques
D. Discount

C
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488 A hotel asked its customer’s to fill customer satisfaction survey. What are they trying to do?
A. Sell more hotels
B. Take customer feedback
C. Advertisement
D. Promotion

B
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489 Sales person tells the customer “the offer exists today only”. This sales technique is called
A. Now or never closes
B. Close down
C. Question closes
D. Lock down

A
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490 What is a bad practice in a workplace?
A. Open and honest communication
B. Opportunity to grow in the company
C. Good work-life balance
D. No trust between co- workers

D
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491 Good, professional relationship with co-workers can give the feeling of
A. Job satisfaction
B. Fear
C. Confusion
D. Negative energy

A
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492 A good way to save the resources in our planet is
A. Use of less electricity
B. Create less pollution
C. Less use of plastic
D. All of them

D
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493 Ganesh greets his co-workers every day. He is trying to maintain              at work.
A. Skills
B. Good relationships
C. Anger
D. Power

B
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494 Kim has a habit of switching off her desktop and PC when not in use. This helps to                energy at the workplace.
A. Spend
B. Waste
C. Conserve (Save)
D. Practice

C
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495          is the process of taking steps to look neat and presentable.
A. Grooming
B. Brooming
C. Caring
D. Uniform

A
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496 Personal hygiene means keeping body parts clean and           .
A. Working
B. Healthy
C. Ugly
D. Dirty

B
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497 During an industrial visit or an interview we have to dress         .
A. Formally
B. Dirty
C. Ugly
D. Brightly

A
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498 If we do not have good personal hygiene (cleanliness), what happens?
A. We look beautiful
B. We feel angry
C. We can get sick easily
D. We feel stress

C
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499 Shreyas is going for an interview. He has picked a shirt from the cupboard. He must                before wearing it.
A. Soak
B. Color
C. Pick
D. Iron

D
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500              can be a physical, mental, or emotional reaction, that makes us feel worried.
A. Stress
B. Food
C. Job
D. Action

A
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