EMPLOYABILITY SKILLS 2nd YEAR MCQ

21 . When you meet the instructor inside or outside the ITI, it is —————–
A. ) always formal
B.) always informal
C.) formal inside the ITI
D.) informal outside the ITI

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22 . In the context of an interview —————- greetings is to be used.
A. ) formal
B.) informal
C.) friendly
D.) cordial

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23 . When you make an enquiry at a bank, it is ——————
situation.”
A. ) an informal
B.) a formal
C.) a friendly
D.) a casual

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24 . During the COVID-19 pandemic, it is better to ——— than shake hands, and say Namaste than ———-
A. ) hug, wave hands
B.) wave hands, hug
C.) hold hands, hug
D.) none

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25 . A good —————-helps to create a good first impression.
A. ) family
B.) friend
C.) self-introduction
D.) all of the above

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26 . We may have to introduce colleagues, peers and superiors in —————- context.
A. ) self-introduction
B.) informal
C.) formal
D.) official

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27 . A quick self-introduction is called —————-
A. ) elevation pitch
B.) elevator tone
C.) elevator pitch
D.) elevation tone

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28 . When you attend a friend’s wedding with your father, you may have to introduce your father to your friend and your friend to your father. What kind of situation is it?
A. ) elevator pitch
B.) formal
C.) informal
D.) elevation tone

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29 . As a customer sales executive in an electrical appliances showroom, your greetings and introduction of your instructor to your supervisor shall be —————-
A. ) descriptive
B.) formal
C.) informal
D.) elevator tone

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30 . ——————— are persons with very good behaviour, achievements and lead as an example.
“A. ) customer service
executives”
B.) sales supervisors
C.) ITI instructors
D.) role models

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31 . Role models—————- people to follow them.
A. ) elevate
B.) instruct
C.) inspire
D.) none

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32 . Role models inspire people to follow them though they have —————- and have met                               .
A. ) elevation, failures
B.) strengths, failures
C.) weaknesses, failures
D.) elevation, successes

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33 . Human beings are—————- by nature. It is the cultivation of—————- habits that makes one a better person.
A. ) perfect, good
B.) perfect, strength
C.) imperfect, good
D.) imperfect, weak

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34 . The set of imperfections in a person is called —————–
A. ) strengths
B.) elevations
C.) imitations
D.) weaknesses

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35 . Strengths of role models get —————- while weaknesses get  —————-
A. ) noticed, unnoticed
B.) elevator, noticed
C.) unnoticed, noticed
D.) none

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36 . While we are at home or with friends, we use ——— —- verbal communication.”
A. ) influence
B.) informal
C.) formal
D.) none

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37 . When we greet our superiors, managers and boss we greet them     —————-
A. ) informally
B.) casually
C.) formally
D.) indifferently

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38 . Spoken communication is not only —————-but also —————-
A. ) verbal, non-verbal
B.) speaking, writing
C.) speaking, formal
D.) writing, informal

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39 . What we communicate without words, but with body language is an example of ———————-
A. ) verbal communication
B.) formal communication
C.) informal communication
D.) non-verbal communication

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40 . Working with others to find a mutually agreeable solution is called  —————-
A. ) persuasion
B.) communication
C.) negotiation
D.) assertion

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